Baked by Lex Cookie Contract
Custom Cookie Order Form
Once you submit your order form an invoice will be sent within 48 hours. Please pay retainer in 24 hours or your order may be canceled. Your retainer secures your pick up date.
Retainer
A 25% non- refundable retainer is due at time of booking.
Payment
Remaining balance is due 7 days before pickup.
If pickup is less than 7 days, a $25 rush fee will be added.
No Show- NO COOKIES!
Your cookies are best enjoyed fresh. Not showing up at at the agreed upon pick up time forfeits your order. A 30 minute grace period will be given. Need to reschedule? NO WORRIES! Please reach out no later than 2 days prior to your scheduled date.
Delivery Clause:
All orders are pick up only. Delivery can be is an option.
$25.00 delivery fee will be applied.
Pickup Dates and Times:
Pickup times are scheduled when ordering.
In a Hurry?
While Baked by LEX can't accommodate all last minute orders, we will try our best efforts to do so. Orders placed with a turnaround time of under 4 days will require a rush fee of $25.00
Product Photography:
CHEESE!!! Baked by LEX creates one of a kind custom printed and decorated cookies. If you wish for your order to NOT be photographed, filmed, or posted please email bakingwithlex19@gmail.com
Printed Cookies:
Colors and lighting on photos may be slightly different than what is printed on a cookie. Also, cookies in photos may not be true to size image.
Order Minimums:
There are minimum orders on all cookies. Please refer to the custom order page for prices and sizes.
It's all on you:
Once your order has been picked up or delivered what happens to your cookies and goodies in all on you! Keep them safe. Don't leave them in a hot car. Do not refrigerate, but they can be put in the freezer!
DO NOT DROP!
Allergies:
Baked goods are often made with foods that can be known allergens. While Baked by LEX does the best they can to accommodate, they can't always accommodate allergy conscious orders.
Cottage Food Operation:
This order has been made in a home kitchen not inspected by the Clark County Health Department. PR 141696 Baked by LEX is not nut free, egg free, dairy free or gluten free.
Weather Clause:
It's Nevada! How much can happen? In the event of inclement weather, your order will remain safe and then frozen for a later pick up time. Unfortunately, refunds can not be offered due to weather.
REFUNDS:
While Baked by LEX wants you to love your cookies, if you are not satisfied with your order, please return any uneaten cookies within 24 hours, so Baked by LEX can assess their condition and troubleshoot any problems. Baked by LEX will then determine if a credit may BE issued for a future order.
PAY means YAY!
Once your payment is received you are then confirmed and marked on the calendar. Failure to pay will not confirm an order.